Quick start

This Quick Start Guide gives you an overview of the steps involved in setting up your CORIOview™ hardware and CORIOgrapher™ software.

1. Install your hardware.

   1. Connect your displays and sources to your output and input modules. Connect the LAN port of the CPU module to your network.

      Video tearing
      Using a mixture of frame rates and/or resolutions can cause video tearing. For best results, make sure your display and sources use the same frame rate.

   2. OPTIONAL: Connect a digital audio device to the S/PDIF audio output.

   3. Power on your CORIOview.

      

      Read more about installing hardware

2. Check your display looks correct for each source.

   Press PRESET, and then select the available preset with the highest number. For example, if buttons 1-4 are dimly lit, press button 4.

   Make sure your sources are playing, check that each picture looks correct.

   Not the source you were expecting Blue screen Display keeps dropping signal No image Possible causes: Source connected incorrectly Input ports named incorrectly Source not playing Source resolution not supported Display does not support HDCP Source does not support the required number of HDCP keys Poor quality or damaged cables	Sources and display connected correctly

3. Optional: test the audio from each source.

   1. Press AUDIO, then press button 1 and check you can hear your source.
   2. If you can hear your source, repeat this step for buttons 2-8.
   3. If you can't hear your source, check it's not muted, at the source device or in CORIOgrapher.

   Read more about controlling audio with CORIOgrapher in tvONE Help. In CORIOgrapher, select and search, or ask a question.

4. Install CORIOdiscover and CORIOgrapher.

   Download the latest version of CORIOdiscover and CORIOgrapher from tvone.com/softwares

5. Open CORIOgrapher and select your CORIOview.

    

   Enter your username and password to log in, and select Read to load your configuration.

   • The first time you log in, make sure the Secure option is cleared.

     

   • The default username is admin, and the default password is adminpw.

     

   Read about what to do if you can't find your CORIOview in the list

   If you aren't connected to a CORIOview, you can create an offline configuration for your device.

   

   The media player of the Streaming media and 4K playback input module is not available when you work in an offline configuration.

   Read more about your first steps with CORIOgrapher

6. Optional: enable secure mode.

   1. Select > Networking.

   2. Select Secure connection.

      

   3. Select Save > Save.

      CORIOview restarts.

   4. Select Secure and log in.

      

7. Optional, but recommended: name your input and output ports.

   Select > Slot Status. Give each port a name that describes the device connected to it.

   

   Read more about naming input and output ports

8. Optional: If you want to use more than one display, enable output cloning.

   1. From Dashboard, select .

   2. From Properties< (Clone Output) select On.

      

9. Optional: If you want your displays in portrait orientation, enable output rotation.

   1. From Dashboard, select .

   2. Select an option from Properties > Orientation.

      

Read troubleshooting advice

Next steps

Congratulations, your CORIOview is set up!

If your CORIOview contains one or more Streaming media and 4K playback input modules, you need to set those up too.

Read about setting up Streaming media and 4K playback input modules