CORIOmaster & CORIOgrapher Help

I can't hear any audio

What's the problem?

I am trying to play audio but I can't hear it, or the sound is poor.

Why does this happen?

General problems with audio:

  • Audio is disabled for the input or output.
  • The audio source is muted.
  • The audio output is muted.
  • The canvas or output is cut to black. Cut to black also mutes audio.
  • The input audio level is turned down low, or the output volume is turned down low.
  • The audio source was changed by a preset.
  • The source device or output device might be muted.
  • There might be a loose connection, mislabeled cables, or problem with your audio device.
  • The audio source is not compatible with your CORIOmaster.

    • Your CORIOmaster only plays embedded audio in uncompressed PCM format.
    • Your CORIOmaster only plays audio with a frequency of 48 kHz.

If you're trying to play audio with the S/PDIF and analog audio module:

If you're trying to play audio with the Streaming media and 4K playback input module:

  • You might be trying to listen to a stream with low latency. CORIOmaster automatically mutes streams with low latency.
  • The audio from a media item might not be compatible with your Streaming media and 4K playback input module.

If you're trying to play audio using the S/PDIF output of a CORIOmaster micro:

  • You might be listening to the wrong window.
What to do

CORIOmaster & CORIOgrapher help V2.3