CORIOview & CORIOgrapher Help
The video signal from my Encoder‑100 is delayed
What's the problem?
I am streaming an HDMI™ signal from my Encoder‑100. The video is delayed.
Why does this happen?
- If there's no embedded audio in the HDMI signal, but you selected HDMI as your audio source, the video can be delayed.
What to do
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From Dashboard, select the bubble of a window playing a source from your Streaming media and 4K playback input module.
-
Select
.
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From Properties, select (Media Player) Manage.
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Select IP Streams, select your Encoder‑100, and select Manage.
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Select Capture.
- Select None or Analog from Audio.
If the advice here doesn't work, first contact your distributor. If your distributor can't help, contact tvONE support at tech.usa@tvone.com , tech.europe@tvone.com or tech.asia@tvone.com.